Q: Is bed and bath linen included in the price of the villa rental?
A: Yes it is. If you are staying for more than a week, the bed and bath linen will be changed on a weekly basis. You will need to take your own beach towels to use around the pool.
Q: Is the villa suitable for children?
A: In our opinion, yes. However, the infinity swimming pool (like all infinity pools) has one end that is open with a drop. Therefore we STRONGLY recommend that children are supervised at all times, especially near the pool area.
Q: Is a welcome pack included?
A: Yes. Subject to change, it will consist of:assortment of fruit, bread, butter / spread, milk, cereal, coffee, dishwasher tablets, jam, kitchen roll, shower gel / shampoo, sugar, tea bags, toilet roll, toothpaste, washing powder, washing-up liquid.
Q: When is the balance due and how can I pay?
A: A deposit of £200 for each week booked will be required. The remaining balance should be paid 8 weeks prior to departure. A £200 bond is held to contribute towards any repairs or breakages. This is refunded within 1 week of departure if not required.
Q: Where and when do I collect the keys for the villa?
A: You will either collect the keys upon arrival, or they will be posted to your home prior to your departure.
Q: Is a maid cleaning service provided?
A: Not by default. However, if you would like a maid cleaning service, then please let us know at the time of booking.
Q: Does the satellite TV have English speaking channels?
A: Yes, but they are limited in number.
Q: When is the pool cleaned?
A: Twice a week during the high and mid seasons, and once a week during the low season. The pool maintenance staff will try to clean the pool as quietly and discreetly as possible so as to not disturb your stay.
Q: Will I be given a local contact number in case of emergencies?
A: Yes. The number will be given to you near the time of your booking.
Q: What are the passport and driving license requirements of Northern Cyprus?
A: All passengers must carry a valid 10 year passport with at least 6 months validity prior to the expiry date on the date of the return journey. UK driving licenses (just the photocard part is needed) are valid for car hire.
Q: Are transfers provided?
A: Not by default (as we would recommend that you arrange for a hired car to be ready for you at the airport). However, transfers from the airport to the villa (and vice-versa) can be provided if required. Please make this known at the time of booking.
Q: Will I need to bring a travel adapter with me?
A: No. The power supply and the sockets in the villa are the same as in the UK.
Q: Will I need to bring a hairdryer with me?
A: No. A hairdryer is provided for your convenience.
Q: Will I need to bring a travel iron with me?
A: No. A full size ironing board and iron is provided for your convenience.
Q: Will I need to bring a Nokia phone charger with me?
A: No. A Nokia phone charger (with an adapter to fit both new and old phones) is provided for your convenience.
